PRIVACY POLICY

Privacy Policy

Effective Date: March 15, 2025

Welcome to https://cleanswer.net (“the Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. By accessing or using the Website, you agree to the terms outlined here.

🔎 Information We Collect

We may collect:

- Personal Information You Provide: When you fill out forms, request a quote, or contact us, we collect information such as your name, email, phone number, property type, and preferences.
- Usage Data: Our site may automatically collect anonymous data like browser type, IP address, and browsing behavior through tools like Google Analytics.

🛠 How We Use Your Information

We use your information to:

- Provide services you request
- Send quote follow-ups and appointment confirmations
- Communicate via SMS, email, or calls (only if you opt in)
- Improve the performance and usability of our website

You may receive marketing texts from us related to cleaning services only if you’ve given consent. You can opt out at any time by replying “STOP” or contacting us directly.

📱 SMS Consent & A2P Compliance

By submitting a form or scheduling service on our Website, you consent to receive automated text messages from Cleanswer LLC Lawrence Dickey Sole Mbr at the number provided. These messages may include service reminders, quote information, and limited-time offers. Message and data rates may apply. You can reply “STOP” at any time to opt out.

We do not share SMS opt-in data with third parties, except those necessary to deliver text messages (e.g., our SMS platform provider). We comply with all A2P 10DLC and TCPA regulations.

🤝 Third-Party Data Use

We do not sell, trade, or rent your data for promotional purposes. We may share your information only with trusted service providers who help us:

- Provide services you request

- Send quote follow-ups and appointment confirmations

- Communicate via SMS, email, or calls (only if you opt in)

- Improve the performance and usability of our website

All providers are contractually obligated to maintain your data confidentiality.

🧠 AI, CRM & Platform Disclosure

We may use AI tools and third-party CRM platforms (e.g., GoHighLevel) to manage leads and automate communication. These platforms may store your data securely, and we ensure they comply with all applicable data protection laws. Your data will never be used for AI model training or third-party marketing without your explicit consent.

🔁 Remarketing

We may use remarketing services (e.g., Google Ads) to advertise to visitors who previously interacted with our Website. This does not include any personally identifiable information.

👶 COPPA Compliance

We do not knowingly collect personal information from children under the age of 13.

🛡 Data Security

We use industry-standard practices to protect your information, including encryption and secured servers. While no system is 100% secure, we strive to protect your data at all times.

⚖️ Legal Disclosure

We may disclose your information if required by law, subpoena, or court order, or if we believe such disclosure is necessary to:

- Protect our rights
- Comply with a legal process
- Enforce our Terms of Service

📅 Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a revised “Effective Date.”

📬 Contact Us

If you have questions about this policy, contact us at:

Cleanswer LLC Lawrence Dickey Sole Mbr

4000 Springs Ln Apt A Peachtree Corners, GA 30092

📧 [email protected]

📞 407-594-6203

🌐 https://cleanswer.net